Terms & Conditions

1. GENERAL

By accessing and using fossilusa.com, you agree to be bound by these Terms & Conditions. All products sold are intended for lawful use only.

2. REGISTRATION

Registration is free. Users are responsible for maintaining the confidentiality of their account information.

3. SECURITY & PRIVACY

We use SSL encryption to protect your personal and payment data.

For more details, please refer to our Privacy Policy.

4. PAYMENT METHODS

We accept payments via PayPal.

Accepted payment methods through PayPal include:

• Visa

• MasterCard

• American Express

• Discover

• UnionPay

• PayPal

• Venmo

We do not store or have access to your credit card details.

5. ORDER CHANGES & CANCELLATION

Before shipping:

• Orders can be canceled or modified by contacting us at dimafan777@gmail.com

• Full refund available if order has not been shipped

After shipping:

• Orders cannot be canceled

6. SHIPPING & DELIVERY

• Orders are shipped from our warehouse

• Delivery times may vary depending on destination

• We are not responsible for delays caused by customs or carriers

Customers are responsible for:

• Import duties

• Taxes

• Customs compliance

7. RETURNS & EXCHANGES

We accept returns within 14 days of delivery.

Conditions:

• Item must be unused and in original condition

• Buyer pays return shipping (unless our error)Non-returnable cases:

Custom orders

• Used or modified items

8. DAMAGED OR INCORRECT ITEMS

If you receive:

• Wrong item

• Damaged item

We offer:

• Replacement OR

• Full refund

9. PRODUCT DISCLAIMER

All fossil materials (including mammoth tooth, tusk, etc.) are natural and unique.

Variations in:

• color

• pattern

• structure

are expected and not considered defects.

10. REFUNDS

Refunds are issued via PayPal to the original payment method.

Processing time:

• 1–5 business days after return is received

11. OUT OF STOCK ITEMS

If an item becomes unavailable after purchase:

• You will receive a partial refund

• Remaining items will be shipped

12. LIMITATION OF LIABILITY

We are not liable for:

• indirect damages

• loss of profit

• misuse of products

13. GOVERNING LAW

These Terms shall be governed by applicable international commercial laws.

14. CONTACT INFORMATION

Email: dimafan777@gmail.com

Website: fossilusa.com